Policies

Burleigh Mediterranean Resort Cancellation Policy for Direct Bookings Only:

No Deposit – 72 Hour Cancellation
A credit card is required to secure the reservation only. Nothing is processed on the card until 72 hours prior to your arrival. No cancellation fee if booking is cancelled more than 73 hours prior to your arrival. If cancelled within 72 hours prior to arrival the entire booking is non-refundable. *This policy is not available for bookings during High or Peak Season.
Peak Season
A $600 deposit is applicable to secure all peak season reservations and must be paid at the time of booking. The remaining accommodation amount is due for payment 30 days prior to arrival. If the booking is cancelled outside of 30 days before arrival, a $600 cancellation fee is applicable. If cancelled within 30 days of arrival, there is no refund on the full cost of your holiday. Once your booking is confirmed, a reduction to your stay will incur full fees for the nights no longer required.
High Season
A $300 deposit is applicable to secure all high season reservations and must be paid at the time of booking. The remaining accommodation amount is due for payment 14 days prior to arrival. If the booking is cancelled outside of 14 days before arrival, a $300 cancellation fee is applicable. If cancelled within 14 days of arrival, there is no refund on the full cost of your holiday. Once your booking is confirmed, a reduction to your stay will incur full fees for the nights no longer required.
Credit Card Fee
All credit card transaction incur a 2% surcharge. When you receive your booking confirmation email, our details are listed for you to to a bank transfer should you prefer this method. Bank transfers are surcharge free.
Further Conditions
We do recommend guests take out Travel Insurance to mitigate any loss incurred, should you need to suddenly cancel your booking due to ill health, accident or unforeseen circumstances. In the event of a no show across all seasons, 100% of the accommodation costs will be non-refundable.